Air Cargo Agent

1w1 week ago

Worldwide Flight Services

Chicago, US · Full-time · $38,000 – $50,000

About this role

Join Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day with teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations across 18 countries and 5 continents.

The Air Cargo Agent handles computer data entry, prepares all flight documents, interfaces with U.S. Customs, and manages import/export documentation per air carrier and DOT regulations. Accept and distribute cargo, move items up to 70lbs, and comply with site security procedures for warehouse operations. Remain cognizant of staff, security contractors, and visitors' activities while reporting breaches.

Work in a fast-paced environment requiring ability to handle stress during eight-hour shifts, drive cargo handling equipment, and travel to Airport Operational Area to meet flights. Provide customer assistance, collect charges, process Customs Out, and confirm bookings with TSA screening. Answer calls, respond to emails, and prepare reports like irregularity and statistics.

Build your career with a global leader striving to be exceptional in the industry. Gain hands-on experience in airport cargo operations from documentation to secure handling. Ready to take off on your next career adventure?

Requirements

HS Diploma, GED or Equivalent
Valid driver's license and Port Authority or Airport Authority permit to use ramp side service roads
At least 18 years of age if position requires driving cargo handling equipment
Ability to work rotating shifts including weekends, holidays and days off
Ability to read, write, fluently speak and understand the English language
Minimum typing speed of 30 WPM
Ability to handle the stress of a fast-paced eight-hour shift
Ability to move cargo up to 70lbs

Responsibilities

Prepare documentation prior to flight arrival or departure, review, organize, make copies and distribute
Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure to retrieve or drop off documents
Data capture AWB information into airline system(s)
Manifest flight based on information received from the warehouse
Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft
Verify post flight inventory with documents on hand
Assist customers arriving to retrieve documents and freight, collect charges and process Customs Out
Maintain security under Airport Police, TSA and comply with WFS site security procedures